FAQS

Frequently Asked Questions (FAQs) for PreciousDaughter Store

  1. What types of products do you offer? At PreciousDaughter, we offer a diverse range of products, including beauty and hairstyle items, jewelry and watches, home products, shoes and bags, fashion apparel and phones accessories . Our goal is to provide you with high-quality items that enhance your lifestyle and personal style.
  2.  2. How can I place an order? You can easily place an order through our website. Simply browse our categories, select the items you wish to purchase, choose your desired size or color, and add them to your cart. Once you’re ready, proceed to checkout, fill in your shipping information, and complete your payment.
  3.  3. What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely to ensure your information is protected.
  4.  4. How long does shipping take? Shipping times vary based on your location and the shipping method selected at checkout. Typically, domestic orders are processed within 1-3 business days and can take an additional 3-7 business days for delivery. For international orders, please allow 7-21 business days depending on the destination.
  5.  5. Do you offer international shipping? Yes, PreciousDaughter offers international shipping to select countries. During the checkout process, you can enter your address to see if we ship to your location. Please note that international orders may be subject to customs fees and import duties.
  6.  6. What is your return policy? We have a comprehensive return policy that allows you to return items within 30 days of delivery. Items must be in their original condition, unused, and with all tags and packaging intact. For more details, please refer to our Refund and Return Policy section.
  7.  7. How can I track my order? Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our shipping partner's website to track the status of your delivery.
  8.  8. What should I do if I receive a damaged or incorrect item? If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery. We will assist you in resolving the issue by arranging for a replacement or refund.
  9.  9. Do you have a loyalty program? Yes, we value our customers and offer a loyalty program that rewards you with points for every purchase. These points can be redeemed for discounts on future orders. Be sure to sign up for our newsletter to stay updated on special promotions and loyalty rewards.
  10.  10. How can I contact customer service? You can reach our customer service team via email at mariana.cubila@gmail.com We are here to assist you with any questions or concerns you may have regarding your orders or our products.